TeleConsult Services



We all know that feeling of being unwell yet you have to drag yourself out of your house to see a doctor. Now you can see a doctor anywhere and anytime!

You can consult a doctor through the convenience of a smartphone. With our new TeleConsult service, you can:

  • Be issued an eMC and referral letter
  • Have your medication delivered to your desired location
  • Wait at the comfort of your home/office

Traditional Chinese Medicine (TCM) services now available on TeleConsult

You can now consult with our TCM Physician through TeleConsult for these conditions:

  • Digestive disorders like constipation, diarrhoea 
  • Fatigue and sleep disorders like insomnia and sluggishness
  • Pain management (acute/chronic) and sports injuries
  • Immunity boosting and other respiratory issues
  • Slimming and eating well for weight management
  • Women’s wellness for menstrual irregularities, discomfort, menopausal symptoms

At $18 per GP consultation/
$15 per TCM consultation* 

Convenience at your fingertips

GP same day appointment

Please refer to the user manual ❯

*Amount excludes GST, medicine costs and delivery charge for medication. Please note that delivery charge for medication does not include Sentosa and Jurong island


Download the App today!


Step 1: Download the App – MyHealth Connect – and register

  • Search and download the app “MyHealth Connect” from the Apple App Store or Google Play Store
  • Create an account
  • Complete and fill in your details on the Profile Setup Page
  • Please note a valid phone number and credit card are required during registration

Step 2: Schedule an Appointment

  • Click on “I need medical assistance”
  • Fill up a short pre-consultation assessment questionnaire to help us understand your condition and serve you better (photos of condition, existing conditions, medication and delivery of medication etc.)
  • Choose which doctor you would like to see (it is highly recommended for you to choose the doctor nearest to your location)
  • Select your preferred timing

Step 3: Join the TeleConsult Session

  • Click on the “Appointment” tab on the top right of your screen
  • Join the consult
  • Wait for the doctor to join the video call and start the session

Step 4: Retrieve your e-Medical Certificate (eMC), referral letters and other documents and records

  • Click on the “Personal Health Records” on the menu tab to access your eMCs and other documents
services-3

Step 5: Wait and collect your medication at your doorstep

  • Sign and acknowledge receipt of your medication
  • Medications/herbs are packed in tamper-proof opaque bags and delivered to your location within 3 hours from the end of the TeleConsult session

Our Doctors

Our doctors are all practising in Shenton Medical clinics in Singapore and are licensed and accredited by the Singapore Medical Council

Physician-Anne-Tan

ALEXANDRA RETAIL CENTRE  


Physician Anne Tan

  • Bachelor of Traditional Chinese Medicine, Nanjing University of Chinese Medicine-Singapore College of Traditional Chinese Medicine
  • Bachelor of Social Sciences in Psychology and Geography, National University of Singapore
  • Singapore Chinese Physicians’ Association Member
  • TCM Practitioners Board Exam Sub-Committee Member

Experience

Physician Anne Tan graduated from the 5-year Bachelor of Traditional Chinese Medicine degree course held jointly by Nanjing University of Chinese Medicine and Singapore College of Traditional Chinese Medicine. She is a member of the Singapore Chinese Physicians’ Association and TCM Practitioners Board’s Examination Sub-Committee, as well as an examiner of new physicians for the latter.

Physician Anne's extensive studies of traditional Chinese medicine and various disciplines equip her with a holistic healing approach which rebalances her patients’ Qi energy flow, thereby relieving their physical symptoms while maintaining overall well-being. She currently works with multicultural patients from global companies using acupuncture, herbal medicine, diet management and mind relaxation techniques for all sub-health ailments (low immunity, digestive disorders, weight gain/loss, chronic fatigue, anxiety, insomnia, menstrual and fertility issues, etc) due to today’s stressful lifestyle.

Her clinical experience since 2008 also includes pain management for acute and chronic ailments (musculoskeletal disorders, disc/joint degeneration, sports injuries, cancer). She believes in collaboration with general practitioners and specialists to provide excellent integrated patient-centred care for all her patients.


Dr Ong Jing Hui Joshua

KOVAN


Dr Ong Jing Hui Joshua

  • Bachelor of Medicine, Bachelor of Surgery, National University of Singapore
  • Graduate Diploma in Family Medicine, College of Family Physicians Singapore

Experience

Dr Joshua Ong is a registered family physician practising at Shenton Medical Group, Kovan Clinic.

Dr Ong graduated from the National University of Singapore in 2010. Since then, he has had postings in Medicine, Surgery, Orthopaedics, Emergency Medicine, Opthalmology and Primary Care. He obtained his Graduate Diploma in Family Medicine in 2016 and is an accredited family physician.


Dr Chng Aik Chen Edwin

ONE RAFFLES QUAY


Dr Edwin Chng Aik Chen

  • Bachelor of Medicine and Bachelor of Surgery National University of Singapore
  • Member of the Royal College of Physicians, UK
  • Graduate Diploma in Occupational Medicine, National University of Singapore

Experience

Dr Edwin Chng practises at Shenton Medical Group, One Raffles Quay Clinic.

Dr Chng graduated from National University of Singapore in 2003. His special interest is in endocrinology, chronic diseases, men's health, travel medicine and sexually transmitted diseases. He is currently a Designated Workplace Doctor (DWD) and a Designated Medical Examiner for Civil Aviation Authority Of Singapore. He is also a clinical tutor for Duke-NUS Medical School.


Dr-Jason-Yap

RAFFLES PLACE – THE ARCADE


Dr Yap Soo Kor Jason

  • Bachelor of Medicine, Bachelor of Surgery, National University of Singapore
  • Graduate Diploma in Family Medicine, College of Family Physicians Singapore
  • Member of the College of Family Physicians Singapore
  • Master of Medicine in Family Medicine, College of Family Physicians Singapore
  • Fellowship Programme, College of Family Physicians Singapore
  • Fellow of the Academy of Medicine Singapore

Experience

Dr Jason Yap is a registered senior family physician practising at Shenton Medical Group, The Arcade Clinic.

Dr Yap is also a member of Parkway Shenton Medical Advisory Board that looks into the clinical quality and governance of medical practice. He conducts Medical Board Out and Fitness to Work Medical Assessments for corporate clients of Parkway Shenton.

He is a fellow of the College of Family Physicians Singapore and is also a Family Medicine Continuing Medical Education Advisor. He is accredited with the Ministry of Manpower as a designated Workplace Doctor and Civil Aviation Authority of Singapore as a Designated Medical Examiner for pilots.

Dr Yap teaches medical students in Duke-NUS, Yong Loo Lin School of Medicine and Lee Kong Chian School of Medicine. He firmly believes in imparting his knowledge to and in the training of the next generation of doctors. With his wealth of experience and wide network of top specialists in Singapore, he is able to offer the best level of care for all medical conditions. Working in close collaboration and consultation with the specialists had saved many of his patients a trip to the specialist’s clinic.

Dr Yap also volunteered in medical missions including the Tsunami in Aceh, Indonesia in 2004 and a village school at the Thai-Myanmar border in 2014. His aspiration is to provide quality healthcare services that is safe and effective through excellent patient care.


Dr-Wu-Junqi

SENG KANG – THE SELETAR MALL


Dr Wu Junqi

  • Doctor of Medicine, Peking Union Medical College, China
  • Master of Medicine in Family Medicine, National University of Singapore

Experience

Dr Wu Jun Qi is a registered family physician working at Shenton Medical Group, The Seletar Mall Clinic.

He obtained his Doctor of Medicine degree from Peking Union Medical College China. After completing the family medicine residency training programme in Singapore, he was conferred the degree of Master of Medicine (Family Medicine) by National University of Singapore in 2018 and registered as a family physician in Singapore in 2019. He is a well-rounded family physician who provides patient-centred care.


Dr-Lee-Yah-Leng

SINGPOST POST CENTRE


Dr Lee Yah Leng

  • Bachelor of Medicine, Bachelor of Surgery, National University of Singapore
  • Graduate Diploma in Family Medicine, College of Family Physicians Singapore
  • Graduate Diploma in Family Practice Dermatology, Yong Loo Lin School of Medicine, National University of Singapore

Experience

Dr Lee Yah Leng is a registered family physician practising at Shenton Medical Clinic, Singapore Post Centre clinic.

Dr Lee joined Parkway Shenton as a full-time doctor in 2000. She has been in active clinical practice for more than 20 years and is well-trained to attend to the healthcare needs of a wide spectrum of patients from all age groups and genders. She graduated from National University of Singapore Faculty of Medicine in 1996 with the degrees of Bachelor of Medicine and Bachelor of Surgery. She then underwent further postgraduate training and obtained her graduate diploma in Family Practice Dermatology in 2005 and graduate diploma in Family Medicine in 2006.

Since graduation, Dr Lee has undergone postings at the various public hospitals in Singapore, gaining valuable experience in the departments of Respiratory Medicine, Neurology, General Surgery, Colorectal surgery, Orthopedic Surgery and Obstetrics & Gynaecology. She also had emergency care experience, having worked in the Children's Emergency Department at KK Hospital and the A&E Department at SGH. She had also worked at the polyclinics for a year and found her passion in the primary healthcare service.

Her special interest is women's health and dermatology.


Dr-Siow-Chun-Siong

TOH YI


Dr Siow Chun Siong

  • Bachelor of Medicine, Bachelor of Surgery, University of Malaya
  • Member of the Royal College of Physicians, UK
  • Graduate Diploma in Family Medicine, College of Family Physicians Singapore

Experience

Dr Siow Chun Siong is a registered family physician practising at Shenton Medical Clinic, Toh Yi clinic.

Dr Siow graduated from University of Malaya (Malaysia) in year 2010 and subsequently attained postgraduate qualifications in internal medicine, Membership of the Royal Colleges of Physicians (UK) and Graduate Diploma of Family Medicine (National University of Singapore). He underwent post-graduate training in Internal Medicine in restructured hospitals for years before becoming a family physician. His special interest is in renal medicine and chronic diseases.


Dr-Michelle-Nah

WOODLANDS MRT – WOODLANDS


Dr Michelle Nah

  • Bachelor of Medicine and Bachelor of Surgery, University of Tasmania, Australia
  • Member of the Royal College of Surgeons of Edinburgh, UK
  • Graduate Diploma in Family Medicine, College of Family Physicians Singapore
  • Grad Diploma in Sports Medicine, Imperial College-Lee Kong Chian School of Medicine, Nanyang Technological University

Experience

Dr Michelle Nah is a registered family physician working at Shenton Medical Group, Woodlands Clinic.

Dr Nah graduated from the University of Tasmania with a Bachelor of Medicine and Bachelor of Surgery degree. She spent her foundation years training in various hospitals in general surgery, general medicine, obstetrics and gynaecology and urology, and obtained her Membership of the Royal College of Surgeons of Ireland in general surgery in 2014.

She obtained a graduate diploma in family medicine from the National University of Singapore in 2018 and is also an accredited family physician with the Singapore Medical Council.

Through her practice, Dr Nah has developed a keen interest in both women’s and men’s health and wellness medicine and, is also always happy to address her patients’ concerns. She keeps her medical knowledge and skills up to date and most recently completed a graduate diploma in sports medicine at the Imperial College-Lee Kong Chian School of Medicine, Nanyang Technological University.


Dr-Vikneswaran-V-Paranjothy

WOODLANDS MRT – WOODLANDS


Dr Vikneswaran V Paranjothy

  • Bachelor of Medicine and Bachelor of Surgery, University of Auckland, New Zealand
  • Graduate Diploma in Occupational Medicine, Yong Loo Lin School of Medicine, National University of Singapore
  • Graduate Diploma in Dermatology, University of South Wales, UK

Experience

Dr Vikneswaran V Paranjothy is a registered general practitioner working at Shenton Medical Group, The Woodlands Clinic.

Dr Vikneswaran graduated from the University of Auckland, New Zealand in 2007. He has 13 years of exemplary service in the medical field as an esteemed physician. He is experienced in a variety of healthcare setting and with many different patient age groups from paediatric to geriatric. He is also skilled in the field of general surgery and trained to perform a wide variety of minor surgical procedures. He has a special interest in dermatology and men's health (andrology). He has a diploma in dermatology from UK and completed the certificate course in Andrology. He is also a member of the men's health society in Singapore. He does occupational medicine and is also a registered designated workplace doctor in Singapore.

Frequently Asked Questions

General

TeleConsult - General FAQ

 

Traditional Chinese Medicine

TeleConsult - TCM FAQ

  • When are the TCM consultation sessions?

  • What methods do your TCM physicians use?

  • Do your TCM physicians speak English?

 

Cost

TeleConsult - Cost FAQ

  • Why am I being charged SGD 1.00?

  • What is the payment mode for the service?

 

Delivery

TeleConsult - Delivery FAQ

Contact us

Should you have any further enquiries or require any clarification or support, kindly contact us at
psc.cs@parkwaypantai.com 
contact +65 6227 7777.