TeleConsult Service

TeleConsult Services now available with Shenton Medical

We all know that feeling of being unwell yet you have to drag yourself out of your house to see a doctor. Now you can see a doctor anywhere and anytime!

You can consult a doctor through the convenience of a smartphone. With our new TeleConsult service, you can:

  • Be issued an eMC and referral letter
  • Have your medication delivered to your desired location
  • Wait at the comfort of your home/office

At $18 per consultation*

All of this convenience in just 5 simple steps

GP same day appointment

Please refer to the user manual ❯

*Amount excludes GST and delivery charge of $10 for medication is applicable


Download the App today!


Step 1: Download the App – MyHealth Connect – and register

  • Search and download the app “MyHealth Connect” from the Apple App Store or Google Play Store
  • Create an account
  • Complete and fill in your details on the Profile Setup Page
  • Please note a valid phone number and credit card are required during registration

Step 2: Schedule an Appointment

  • Click on “I need medical assistance”
  • Fill up a short pre-consultation assessment questionnaire to help us understand your condition and serve you better (photos of condition, existing conditions, medication and delivery of medication etc.)
  • Choose which doctor you would like to see (it is highly recommended for you to choose the doctor nearest to your location)
  • Select your preferred timing

Step 3: Join the TeleConsult Session

  • Click on the “Appointment” tab on the top right of your screen
  • Join the consult
  • Wait for the doctor to join the video call and start the session

Step 4: Retrieve your e-Medical Certificate (eMC), referral letters and other documents and records

  • Click on the “Personal Health Records” on the menu tab to access your eMCs and other documents

Step 5: Wait and collect your medication at your doorstep

  • Sign and acknowledge receipt of your medication

Our Doctors

Our doctors are all practising in Shenton Medical clinics in Singapore and are licensed and accredited by the Singapore Medical Council



Dr Winston Ho

MMBS Singapore
Dip. Geriatric Medicine
Dip. FP Dermatology
Dip. Occupational Medicine
Family Physician


Dr Ho graduated from the National University of Singapore (NUS) with a Bachelor in Medicine and Bachelor in Surgery in 1985. After completing his National Service and hospital rotations, he went into general practice in 1988. He has worked in different areas of general practice – family medicine, corporate medicine, occupational/industrial medicine, geriatric medicine, ambulatory medicine and health screenings.

His interests in the area of medicine include dermatology, care of the aged and ambulatory surgery, covering a wide range of minor surgical procedures that can be performed in the outpatient GP setting. He has over 25 years of general practice experience, working with a number of medical groups and nursing homes.

Dr Ho is accredited with the Register of Family Physicians and is a Designated Medical Examiner for local and international insurance companies. He joined Parkway in 2008. As Medical Director and senior Family Physician in Parkway, Dr Ho sits on the Medical Advisory Board and Quality Assurance Committee. He also mentors younger doctors and advises on occupational health-related activities on top of his clinical work.

Dr Ho firmly believes that general practitioners play an important role in the delivery of cost effective medical care to the population, acting as gate keepers to help reduce overall healthcare expenses. In this respect, he has worked with a number of large companies to implement work health programs aimed at improving the health of employees while reducing the overall health care cost burden for the company.



Dr Wu Junqi

MD (China)
MMed FM (Singapore)
GDOM ( Singapore)
Family Physician


Dr Wu Junqi is working as a general practitioner in Shenton Medical Group. He obtained Doctor of Medicine degree from Peking Union Medical College China. After completing family medicine residency training program in Singapore, he was conferred the degree of Master of Medicine (Family Medicine) by NUS in 2018. He is a well-rounded family physician who provides patient-centred care.



Dr Michelle Nah

MMBS (Singapore)
GDFM (Singapore)
Grad Dip. Sports Med (Singapore)


Dr Michelle Nah graduated from the University of Tasmania (Australia) with a Bachelor of Medicine and Bachelor of Surgery (MBBS) degree. She spent her foundation years training in various hospitals in General Surgery, General Medicine, Obstetrics and Gynaecology and Urology and obtained her Membership of the Royal College of Surgeons of Ireland (General Surgery) in 2014.

She obtained a Graduate Diploma in Family Medicine (GDFM) from NUS in 2018 and is also an accredited Family Physician with the Singapore Medical Council.

Through her practice, Dr Michelle Nah has developed a keen interest in both women’s and men’s health and wellness medicine, and is always happy to address her patients’ concerns. She is always keeping her medical knowledge and skills up to date and is currently pursuing a Graduate Diploma in Sports Medicine at the Imperial College-Lee Kong Chian School of Medicine in Nanyang Technological University.



Dr Vikneswaran V Paranjothy

MbChb (New Zealand)
General Practioner and
Designated Workplace Doctor


Dr Vikneswaran has 12 years of service in the medical field as an esteemed physician. He is experienced in a variety of healthcare setting and with many different patient age groups from pediatric to geriatric. Dr Vikneswaran is highly skilled in the field of general surgery and trained to perform a wide variety of minor surgical procedures. He is also familiar with a variety of skin conditions and holds a diploma in dermatology. Dr Vikneswaran is a designated workplace doctor fully registered with the Singapore Medical Council.

Frequently Asked Questions

List for TeleConsult

Contact us

Should you have any further enquiries or require any clarification or support, kindly contact us at 
contact +65 6227 7777.