DigiHealth App – Book Same Day Appointment 

List for DigiHealth GP-FAQ

• How early must I arrive at the clinic?

  You are encouraged to arrive 15 minutes before your appointment for registration purposes. However, as the doctor might be attending to another patient, we seek your kind understanding if we are not able to attend to you at your appointment timing.

• Can I reschedule my appointment if I am unable to make the timing?

  Yes, the DigiHealth application allows users to reschedule appointments to a later timing if they are unable to make it for the appointment.

• Who should I approach when I enter the clinic?

  Please proceed to the clinic counter and present your appointment slot on the application to the clinic assistant. They will proceed to register your details.

• What should I do if there are no more appointment slots at the clinic?

  You can try to make an appointment at another clinic nearby or join the existing queue. Do note that there might be waiting time involved.

• Is it possible for me to book an appointment more than a day in advance?

  No, unfortunately appointments can only be booked on the day itself.

• Can I book more than one slot at a time?

  No, each patient can only book one appointment slot at a clinic.

• Can I book a slot and bring another patient along for consultation?

  No, you may only book an appointment for yourself. We encourage users to download the DigiHealth application on their phones so that they can book their appointments conveniently.