Chronic Medication Pick n Go Service

What is this Chronic Medication Pick n Go Service?

This service serves to allow Parkway Shenton regular patients with chronic disease(s) to call up our clinics before coming down to pick up their regular medications and go off.

Why this Chronic Medication Pick n Go Service?

During period of enhanced nation-wide infectious disease outbreak response, it is recognised that patients with pre-existing chronic diseases are usually more susceptible and at risk of infections. In order to better protect our regular patients with chronic conditions that require timely chronic medications, Parkway Shenton has introduced this Chronic Medication Pick n Go Service to minimise the time patients spend at the clinic and also reduce the number of times they have to drop by to collect their regular chronic medications.

How to qualify for this service?

As long as you have visited our Parkway Shenton clinic at least 2 times in the past 6 months for a chronic condition, you will be eligible. Please call your regular clinic to confirm that you are eligible for this service.

How do I go about using this service?

  1. Call the Parkway Shenton Clinic (refer to clinic locator list) that you visit regularly and request for your repeat chronic medication.
  2. The clinic assistant will perform the initial verification to confirm your eligibility for this service and process your request.
  3. The doctor will review your medical records and the requested chronic medication. They will then determine if a physical consultation at the clinic is required.
  4. The clinic assistant will contact you and inform you if you can proceed with the Chronic Medication Pick n Go Service and inform you when to come to the clinic for collection.
  5. The collection and payment of the medication is restricted to the same day the approval was given.


For further clarifications, please call our Shenton Medical Clinics directly.

Please refer to our Clinic Locator for the clinic contact details.

Parkway Shenton Clinic



Our Locations


We have more than 30 clinics across the island for your convenience

Please note that this service is only available at Shenton Medical Group Clinics.

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Central North North-East East West South
8 Clinics 4 Clinics 5 Clinics 5 Clinics 4 Clinics 3 Clinics
Esplanade Toa Payoh Buangkok Bedok Bukit Panjang Alexandra Road
International Plaza Woodlands Kovan Pasir Ris Clementi Harbourfront
Mandarin Gallery Yishun (2) Punggol Paya Lebar Jurong East Sentosa
Towner Road Serangoon Tampines Jurong West
Marina Bay Link Mall Seletar Changi Business Park
Robinson Road
The Arcade