COVID-19 Pre-departure PCR Swab Test

Pre-departure test

COVID-19 polymerase chain reaction (PCR) testing is available to all individuals, including non-travellers, at selected Parkway Shenton clinics.

If you’re taking the COVID-19 pre-departure PCR test for travel purposes, take note of the testing window and ensure you meet the travel requirements of your destination country. You may opt to take either of the following:


Pre-departure PCR test (nasopharyngeal swab):

  • Normal at $90 nett*
  • Express at $238 nett*

Pre-departure PCR test (saliva-based):

  • Normal at $90 nett*

*Does not include cost of serology test. Please check the serology test requirements of your destination country.


To make an appointment, click on ‘Start’ to proceed to parkwaydigihealth.com.


Since 1 July 2020, individuals aged 13 and above who display symptoms of acute respiratory infection (ARI) will have to undergo COVID-19 PCR swab testing under the enhanced Swab-and-Send-Home (SASH) programme. More than 30 Parkway Shenton medical clinics are under the Public Health Preparedness Clinics (PHPC) scheme and offer the SASH initiative.


Which COVID-19 pre-departure PCR test should I take?

The nasal swab PCR test is available for all outbound individuals travelling to any country that requires a COVID-19 PCR test for entry.


The saliva-based PCR test is available only for people travelling to countries that accept saliva-based pre-departure test results for entry. Currently, this includes the United States, Australia, Canada, Switzerland, Korea and Japan. As this list of countries is subject to change at any time, do check the travel advisories of your destination country before booking a pre-departure PCR test.


To be eligible for the saliva-based PCR test, you need to be of age 6 and above and have no acute respiratory infection. Please refer to our FAQs below for details on how to prepare for the test.


What is the testing window for the pre-departure PCR test?

Travellers are responsible for checking the testing window requirements of their destination country and if the clinic can meet the required timeline.

Do allocate adequate time to take and receive your COVID-19 pre-departure PCR swab test results before your departure from Singapore. For latest updates, check the Immigration and Checkpoint Authority website.


What do I need to prepare for the pre-departure PCR test?

Please bring the following documents for your pre-departure PCR test:

  • Identity card for Singapore citizens, permanent residents, and long-term pass holders only, and passport (for all travellers)
  • Soft copy booking reference showing your departure flight timing

Travellers taking the saliva-based pre-departure test are advised to follow these instructions 1 hour before sample collection:

  • Do not eat or drink (sipping water is allowed)
  • Do not brush your teeth or use mouthwash
  • Do not smoke or chew gum

When and how do I get my pre-departure test results?

For standard PCR test (nasopharyngeal swab), you will be informed about your COVID-19 test results within 24 hours. You will receive a results memo and are advised to print this for easy reference during your travel.

For express PCR test (nasopharyngeal swab), you will be informed about your test results depending on when the test was taken:

  • Before 10am, test results will be issued by 6pm on the same day.
  • Between 10am to 3pm, test results will be issued by 11:59pm on the same day.
  • After 3pm, please opt for Rapid Pre-departure COVID-19 PCR Test at our hospitals' A&E clinics to obtain your results on the same day.

* Please note specimens that require additional confirmatory tests will not fall within the 8-hour window.

For standard PCR test (saliva-based), you will be informed about your test results within 24 hours. Please arrange for supervised collection at the clinic.

*In the event there is delay in results delivery due to unforeseen circumstances, we will not be held responsible for any missed flights.


Digital COVID-19 swab test results with Accredify

Parkway has partnered with Accredify to provide verifiable digital COVID-19 pre-departure swab test results to enable a smooth and easy travel process for outbound travellers. Travellers can present their medical record’s unique QR code to immigration authorities for immediate verification.

As we issue the Accredify memo as standard, an additional Fit for Fly memo is only issued if it is required by the country of destination, such as Japan and Thailand.

Frequently Asked Questions

List for Pre-departure Test FAQs

  • Where can I find an accredited PHPC offering pre-departure COVID-19 PCR testing?

  • Which Parkway Shenton clinic can I visit for saliva-based pre-departure testing?

  • I have to leave the country urgently in less than 48 hours. Can I get swabbed?

  • How and when will I receive my COVID-19 PCR test result?

  • What do I do if my Pre-Departure COVID-19 PCR swab test result is positive?

  • Can I take a pre-departure COVID-19 PCR test without an appointment?

  • What should I do if I missed my appointment?

  • What should I do if I am feeling unwell? (e.g. fever, cough, cold symptoms)

  • Do I need to prepare prior to the test?

  • How long does it take to get tested?

  • Can I get tested even if I’m not travelling?

  • What is the required testing window for a pre-departure COVID-19 PCR swab test?

  • What is Accredify HealthCert?

  • How can I contact Accredify if I have issues with my generated test result?

  • What is the Accredify process for Shenton like?

  • Where can I store my Accredify HealthCert?