COVID-19 PCR Test / Pre-departure Test

As of 1 December 2020, COVID-19 polymerase chain reaction (PCR) swab testing is available to all individuals, including non-travellers, without the need for approval from the Ministry of Health. To find out which clinics offer pre-departure COVID-19 PCR testing, please refer to the table below.

If you're taking the PCR test for travel purposes, take note of the testing window to ensure you meet travel requirements.

PCR test is available at $170 (inclusive of GST).

To make an appointment, click the buttons below.

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Since 1 July 2020, individuals aged 13 and above and display symptoms of acute respiratory infection (ARI) will have to undergo COVID-19 swab testing under the enhanced Swab-and-Send-Home (SASH) programme. More than 30 Shenton medical clinics are under the Public Health Preparedness Clinics (PHPC) scheme and offer the SASH initiative.

Testing Window for Pre-departure PCR Test

Test must be done within 48– 72 hours before your flight. Please kindly call and confirm with the clinic on your individual flight schedule.

Travellers are responsible for checking the testing window requirements of their destination country and if the clinic can meet the required timeline.

Documents to prepare

Please bring the following documents for your PCR swab test:

Identity card for Singapore citizens, permanent residents, and long-term pass holders only, and passport (for all travellers)
Soft copy booking reference showing your departure flight timing

Test Results

We will inform you of your COVID-19 test results within 24 hours.

We will email the results memo to you within 24 hours. You are advised to print this for easy reference during your travel.

Digital Results with Accredify

Parkway has partnered Accredify to provide verifiable digital COVID-19 swab results to enable an easy and smooth travel process for outbound travellers. Travellers can present their medical record’s unique QR code to immigration authorities for immediate verification.

Frequently Asked Questions

Expand all

List for Pre-departure Test FAQs

I have to leave the country urgently in less than 48 hours. Can I get swabbed?

Yes, you can. However, we cannot guarantee that we will be able to meet your requested timeline and that the results will be received in time for your flight.
Can I take a pre-departure COVID-19 PCR swab test without an appointment?

Yes, you may walk-in to enquire about the PCR swab test but you are encouraged to book an appointment beforehand so that we can serve you promptly. However, as we may not be able to attend to your request in time, we cannot guarantee that we will be able to meet your requested timeline and that the results will be received in time for your flight.
What should I do if I missed my appointment?

Please kindly contact our hotline at +65 68123391 or whatsapp us at +65 8198 7777 to book another appointment.
What should I do if I am feeling unwell? (eg. fever, cough, cold symptoms)

Please kindly see your nearest Parkway Shenton doctor should you feel unwell.

Where can I find an accredited PHPC offering pre-departure COVID-19 PCR testing?

The clinics below offer PCR testing for individuals of different ages. Please refer to the column on the right to identify which clinics offer PCR testing for children.

Clinic	Hours for Pre-departure COVID-19 PCR Testing	Address	Available for children aged 0 - 6	Available for children aged 7 - 12
Alexandra Retail Centre	Mon - Fri 0830 - 1300h, 1400 - 1530h	460 Alexandra Road #02-15, PSA Building (Alexandra Retail Centre) Singapore 119963 Tel: 63761630	✕	✕
Buangkok MRT	Mon - Fri 0830 - 1300h, 1400 - 1600h Sun 0830 - 1000h	10 Sengkang Central #01-04, Buangkok NEL MRT Station Singapore 545061 Tel: 63153671	✓	✓
Bukit Panjang Plaza	Mon - Fri 0830 - 1300h, 1400 - 1600h	No.1 Jelebu Road #03-02, Bukit Panjang Plaza Singapore 677743 Tel: 67697863	✕	✓
Esplanade Xchange	Mon - Fri 0830 - 1300h, 1400 - 1600h	90 Bras Basah Road #B1-02, Esplanade MRT Station Singapore 189562 Tel: 68870151	✕	✓
International Plaza	Mon - Fri 0830 - 1500h	10 Anson Road #36-08/08/10, International Plaza Singapore 079903 Tel: 62202911	✕	✕
Kovan Heartland Mall	Mon - Fri 0900 - 1500h Sat - Sun 0900 - 1100h	205 Hougang Street 21 #03-20,Heartland Mall Singapore 530205 Tel: 68449630	✕	✓
Marina Bay Link Mall	Mon - Fri 0830 - 1300h, 1400 - 1530h	8A Marina Boulevard #B2-76, Marina Bay Link Mall Singapore 018984 Tel: 66345620	✕	✓
One Raffles Quay	Mon - Fri 0830 - 1300h, 1400 - 1600h	1 Raffles Quay North Tower #09-02 Singapore 048583 Tel: 63277273	✓	✓
Pasir Ris Elias Mall	Mon - Fri 0800 - 1400h	Blk 625 Elias Road #01-324B Singapore 510625 Tel: 65855768	✕	✕
Punggol Oasis Terraces	Mon - Sun 0800 - 1300h, 1400 - 1700h	Oasis Terraces Blk 681 Punggol Drive #01-01 Singapore 820681 Tel: 62448324	✓	✓
Resorts World Sentosa	Mon - Sun & PH 0900 - 1300h, 1400 - 1600h	26 Sentosa Gateway #B2-01, Resort World At Sentosa Singapore 098138 Tel: 62382582	✓	✓
Robinson Road	Mon - Fri 0830 - 1300h, 1400 - 1600h	50 Robinson Road #01-03, Robinson Suites Singapore 068882 Tel: 62223626	✓	✓
Serangoon Central	Mon - Fri 0800 - 1200h, 1300 - 1530h	Blk 263 Serangoon Central Drive #01-59 Singapore 550263 Tel: 64876580	✓	✓
Singapore Post Centre	Mon - Fri 0900 - 1300h, 1400 - 1600h	10 Eunos Road 8 #02-122, Singapore Post Centre Singapore 408600 Tel: 68488018	✕	✓
The Arcade (Level 19)	Mon - Fri 0830 - 1500h	11 Collyer Quay #19-01, The Arcade Singapore 049317 Tel: 65079730	✕	✕
The Seletar Mall	Mon - Fri 0830 - 1300h, 1400 - 1530h	33 Sengkang West Avenue #01-55/56, The Seletar Mall Singapore 797653 Tel: 62140363	✕	✕
Toh Yi	Mon - Fri 0830 - 1300h, 1400 - 1730h Tue and Thu 1830 - 2100h Sat 0830 - 12:30h	Block 18 Toh Yi Drive #01-103 Singapore 590018 Tel: 62358926	✕	✕
UE Biz Hub	Mon - Fri 0830 - 1300h, 1400 - 1600h	2 Changi Business Park Avenue 1 #01-03, UE Biz Hub East Singapore 486015 Tel: 66362490	✓	✓
Wisteria Mall	Mon - Fri 0830 - 1300h, 1400 - 1500h	Blk 598, Yishun Ring Road #B1-09, Wisteria Mall Singapore 768698 Tel: 66945668	✕	✓
Woodlands MRT	Mon - Fri 08300 - 1600h	30 Woodlands Avenue 2 #01-47/48/49, Woodlands MRT Station Singapore 738343 Tel: 63639415	✕	✓
Yishun Central	Mon - Fri 0830 - 1300h, 1400 - 1530h	Blk 160 Yishun St 11 #01-200 Singapore 760160 Tel: 68516233	✓	✓

*Children must be accompanied by an adult / guardian when swabbed.

What happens after the pre-departure COVID-19 PCR swab test?

We will inform you of your COVID-19 PCR swab test results within 24 hours. A results memo will be emailed to you within 48 hours, and you are advised to print this for reference during your travel.
How long does it take to get tested? Do I need to prepare prior to the procedure?

The pre-departure COVID-19 PCR swab test takes approximately 15 minutes to complete. You are advised to reduce contact with other individuals before the swab test results are released.
Can I get tested even if I’m not travelling?

From 1 December 2020, approval by the government is no longer required for the pre-departure COVID-19 tests.

For patients who are keen to do a test if they are not travelling, they can call the clinic of their choice for appointment.
What is the required testing window for a pre-departure COVID-19 PCR swab test?

The required testing window is dependent on your destination country and flight. It is generally advisable to be present at the clinic for your swab test within 48 – 72 hours prior to flight.
What is Accredify HealthCert?
HealthCert is a framework that was co-created by Accredify, the Ministry of Health, GovTech Singapore, Temasek, and Affinidi as part of the Singapore Government’s plan for a safe reopening of the economy. Accredify uses it as a template to issue healthcare documents such as digital COVID-19 swab results.

In line with government regulations and travel restrictions, all outbound travellers will have to be certified COVID 19-negative before being allowed to travel.
- Internationally Recognised
  As the HealthCert was created in line with international standards and the Singapore Government’s requirements, Accredify and Parkway’s issued digital COVID-19 test results are internationally recognised.
- Verifiable
  HealthCerts are verifiable and tamper-proof. This is crucial as there have been cases overseas where passengers have doctored another individual’s test result as their own. In addition, there have been reports of a black market for fake COVID-19 test results in England. Digital COVID-19 swab results issued by Parkway and Accredify can be traced back to an authorised healthcare provider. As such, tamper-proof COVID-19 swab results will ensure that all travellers are COVID-19-compliant, and protect the health and safety of destination countries as well as airline passengers.
- Portability for Ease of Travel
  Your test result can be presented in the form of a QR code, offering a simple method for travellers and authorities to scan and verify the authenticity of one’s COVID-19 health status.

How can I contact Accredify if I have issues with my generated test result?

What is the Accredify process for Shenton like?
The process of the patient journey (post swab) are as follows:
Parkway Shenton will send out an email (within 24 hours) to the patient's registered email address (please check junk mail box if email is not found in inbox)
1. The email will contain 3 items:
  - A PDF copy of the results memo
  - An Accredify HealthCert file
    
    Patients can save this HealthCert file and upload it onto the Accredify website (https://www.accredify.io/health) to view their results memo/test results
  - A QR Code linking to the HealthCert
    
    Scan the QR code to obtain the test results
Where can I store my Accredify HealthCert?

The HealthCert is like any normal digital document eg. .docx, .pdf. You can store it in your email, or download it on your desktop or mobile.

Contact Person	Contact Number	Operating Hours
Tan Jing Yi	+65 9489 1348	Mon - Fri : 9am - 6pm
Shaun Cheetham	+65 9023 1220	Mon - Fri : 9am - 10pm
Quah Zheng Wei	+65 9666 5478	Mon - Fri : 9am - 10pm