COVID-19 polymerase chain reaction (PCR) testing is available to all individuals, including non-travellers, at selected Parkway Shenton clinics.
If you’re taking the PCR test for travel purposes, take note of the testing window and ensure you meet the travel requirements of your destination country. You may opt to take either of the following:
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Pre-departure PCR test (nasopharyngeal swab):
To make an appointment, click on ‘Start’ to proceed to parkwaydigihealth.com.
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Pre-departure PCR test (nasopharyngeal swab):
Pre-departure PCR test (saliva-based):
To make an appointment, call 6812 3391.
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*Does not include cost of serology test. Please check the serology test requirements of your destination country.
Since 1 July 2020, individuals aged 13 and above who display symptoms of acute respiratory infection (ARI) will have to undergo COVID-19 testing under the enhanced Swab-and-Send-Home (SASH) programme. More than 30 Shenton medical clinics are under the Public Health Preparedness Clinics (PHPC) scheme and offer the SASH initiative.
Which pre-departure PCR test should I take?
The nasal swab PCR test is available for all outbound individuals travelling to any country that requires a COVID-19 PCR test for entry.
The saliva-based PCR test is available only for people travelling to countries that accept saliva-based pre-departure test results for entry. Currently, this includes the United States, Australia, Canada, Switzerland, Korea, Japan and Taiwan. As this list of countries is subject to change at any time, do check the travel advisories of your destination country before booking a pre-departure PCR test.
To be eligible for the saliva-based PCR test, you need to be of age 6 and above and have no acute respiratory infection. Please refer to our FAQs below for details on how to prepare for the test.
What is the testing window for the pre-departure PCR test?
Travellers are responsible for checking the testing window requirements of their destination country and if the clinic can meet the required timeline.
Do allocate adequate time to take and receive test results before your departure from Singapore. For latest updates, check the Immigration and Checkpoint Authority website.
What do I need to prepare for the pre-departure PCR test?
Please bring the following documents for your pre-departure PCR test:
- Identity card for Singapore citizens, permanent residents, and long-term pass holders only, and passport (for all travellers)
- Soft copy booking reference showing your departure flight timing
Travellers taking the saliva-based pre-departure test are advised to follow these instructions 1 hour before sample collection:
- Do not eat or drink (sipping water is allowed)
- Do not brush your teeth or use mouthwash
- Do not smoke or chew gum
When and how do I get my COVID-19 PCR test results?
For standard PCR test (nasopharyngeal swab), you will be informed about your COVID-19 test results within 24 hours. You will receive a results memo and are advised to print this for easy reference during your travel.
For express PCR test (nasopharyngeal swab), you will be informed about your test results within 6 hours.
For standard PCR test (saliva-based), you will be informed about your test results within 24 hours. Please arrange for supervised collection at the clinic.
*In the event there is delay in results delivery due to unforeseen circumstances, we will not be held responsible for any missed flights.
Digital COVID-19 swab test results with Accredify
Parkway has partnered Accredify to provide verifiable digital COVID-19 test results to enable a smooth and easy travel process for outbound travellers. Travellers can present their medical record’s unique QR code to immigration authorities for immediate verification.
As we issue the Accredify memo as standard, an additional Fit for Fly memo is only issued if it is the country of destination's specific requirement e.g. for Japan and Thailand.